Who we are
Spice BPO Services is a professionally managed on shore BPO, providing Customer Life Cycle Management services across verticals. Spice BPO is a part of multibillion dollar Spice Group and is rated among the top BPOs in India, providing "Client Delight" by leveraging- state of the art varied- technology skills, well laid down human policies, vertical centric best practices and above all a team of competent professionals in the management team, with rich & deep domain knowledge.
- Highly experienced team with over 100 man-years of experience in the domain at management Level.
- Established Processes for Process Migration and Quality Operation leading to over 99.5% achievement of SLAs with Clients.
- Robust & high availability state of the art network design. This includes 3 level Voice and 4 level Data redundancy built for some of the clients
- Highly skilled IT Team with round the clock operations is able to maintain over 99.5% of Service Up Time.
- Provision of service in almost all the spoken languages (twelve) of the country.
- Ability to add value to the processes of the clients due to total focus on only few industry segments.